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Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by The Jubilee Mint. If you have any requests concerning your personal information or any queries with regard to these practices please contact us on 0800 038 5510. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

Your personal information

We will ask for your personal information when you sign up for our newsletter, enter one of our promotions and make a purchase through our website. We will request your name, address, telephone number and email address. The web server will also collect general visitor information for us to be able to monitor the performance of our website and pages within it. This will include average time spent on our site, most visited pages and IP address.

How we use your information

We only use your information to improve our service to you and to communicate the following actions:
Process your order including acknowledgement.
Promotional activity including direct mail, phones and email marketing.
Newsletter signup.

Marketing

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. If you indicated any preferences when providing us with your data, we will use these to determine what information we provide you with.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email, post or phone) that we use to contact you, please write to: The Jubilee Mint, PO Box 9070, Bournemouth, BH1 9AS - Telephone: 0800 038 5510 - Email: customerservices@jubileemint.co.uk.

From time to time we would like to be able to pass your information to carefully selected third parties that offer products or services that we have identified as likely to be of interest to you. By entering into an agreement with us when you placed an order you have consented to this use of your data. You may ask us at any point not to share your information with third parties for this purpose, by writing to: The Jubilee Mint, PO Box 9070, Bournemouth, BH1 9AS - Telephone: 0800 038 5510 - Email: customerservices@jubileemint.co.uk

Cookies

Changes in the law mean that from 26 May 2011,we need your permission to save cookies on your computer. Cookies are small files which are sent to your browser and stored on your computer's hard disk. Some pages on this website require cookies to be enabled to work correctly. For example you will not be able to log into password protected areas without cookies.

The cookies we use are Google Analytics (web analytics cookies) and session cookies to enable access to secure areas of the website. Google Analytics cookies are used to help record your use of this website. They are used to collect statistics about site usage such as when you last visited the site. This information is then used to improve the user experience on our website. The Google Analytics cookies contain randomly generated IDs used to recognise your browser when you read a page. The cookies contain no personal information and are used only for web analytics. We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

We also use cookies to enable users to register on the website, and access password protected areas. These cookies contain no personal information and are required for the website to function correctly. Refusal of this cookie will mean that you will not be able to use this website fully. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under settings you can also delete individual cookies or any cookies that your browser has stored. Please note that to submit details and use this web site as it is intended you will need to accept/allow cookies to be stored on your browser. You can find more information on how to delete and control cookies at www.aboutcookies.org.

Your rights

The Jubilee Mint Limited is registered under the Data Protection Act 1998. You may choose to restrict the collection or use of your personal information in the following ways:
Under the Data Protection Act 1998 you may request the right to ask what personal data that we hold about you at any time, subject to a fee specified by law. (currently £10)
The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge.
The right to change your mind at any time regarding personal information for direct marketing purposes.
 
To exercise any of the above rights please contact us in the following way:
 
Post to:
The Jubilee Mint, PO Box 9070, Bournemouth, BH1 9AS
Telephone: 0800 038 5510
Email: customerservices@jubileemint.co.uk

To unsubscribe from any email marketing please click the unsubscribe link at the bottom of the email.

Security

We use the latest technology to ensure any personal information you enter on to our website is secure.
We do not store any of your financial data.
We use Sage Pay to process all our online payments, Sage Pay use the latest technology to protect against fraud and are PCI DSS compliant. There are four levels of PCI DSS compliance, with Level 1 being the highest level.
Sage Pay is a PCI DSS Level 1 payment service provider.